Sheraton Haikou Hotel is a 5-star resort featuring extensive leisure amenities and dining options, offering guests access to a casino and a golf course. The hotel boasts a unique infinity pool and onsite shopping facilities.
Rooms & Amenities
All 341 rooms at Sheraton Haikou Hotel have oversized private balconies with views of tropical gardens or the sea. Each room is equipped with premium bedding, a spacious work area, free high-speed broadband Internet, and an array of modern conveniences.
Dining Options
Guests can enjoy a variety of culinary options across five restaurants and two lounges, serving Cantonese, Chaozhou, and local Hainan delicacies. The lounges offer sea views with a selection of tea, coffee, and alcoholic beverages.
Leisure & Activities
The hotel's leisure facilities include an infinity pool, a fitness center, a spa, and tennis courts. Additionally, it is adjacent to two international golf courses, along with nearby hot springs and cultural attractions.
Business & Location
Sheraton Haikou Hotel features extensive meeting facilities covering over 13993 ft², suitable for conferences and events. The hotel is a 5-minute drive from Hainan International Convention and Exhibition Centre and approximately 10 minutes from Haikou's bustling downtown.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Centre
Haikou (Hainan)
3.0
km
Train
Haikou Railway Station
6.6
km
Haikou East Railway Station
15.4
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Hot Springs
“Enjoying the complimentary natural hot springs was a complete rejuvenation experience that truly enhanced my stay.” view full review
Accessible Relaxation
“The hotel's facilities catered well to everyone's needs, creating a relaxed environment for all guests.” view full review
Delicious Dining!
“Each of the three on-site restaurants impressed me with their really good food and diverse menu options that made every meal nice.” view full review
Refreshing Pool!
“The outdoor swimming pool was the perfect oasis, with a great temperature and plenty of children's facilities, making it a good spot to unwind.” view full review
Feedback from previous guests about their experience
70%
liked the resort and would come back again
Lovely sea views
Well-maintained pools
Damp smell in rooms
Limited dining options
7.0/10
Very good
Rooms
7.5
Location
7.3
Service
6.0
Dining
6.5
Guest reviews
7.0/10
based on 4 reviews
4.5/5
based on 634 reviews
8.6
8.6/10 based on 59 reviews
#5 of 756 hotels in Haikou based on Tripadvisor
Edward
United States,
December
2024
7.2/10
I had a wonderful stay at the Sheraton Haikou Resort. The hotel is situated right on the coast, offering stunning sea views and a peaceful atmosphere away from the busy city. The rooms were spacious and comfortable, however, I noticed some maintenance issues that could use attention. The dining options were decent but not outstanding, and the pool area was a fantastic spot to relax. Overall, it’s a great place for a quiet getaway, but service improvements would elevate the experience significantly.
Rooms
8.0
The Seaview room was spacious and clean, but some maintenance issues like the bathroom door not closing properly were frustrating.
Service
6.0
Service could definitely improve, as the staff's English skills were lacking and communication was often a challenge.
Location
7.0
The hotel is quite secluded, providing a tranquil atmosphere but it’s not very convenient for exploring downtown as taxis are required.
Dining
6.0
While there were a variety of breakfast options, they were somewhat average and not particularly impressive.
Facilities
9.0
The hotel's pool area was well-maintained and enjoyable, providing a great alternative to the nearby beach.
Arthur
United States,
November
2024
6.8/10
I had a lovely two-night stay at this resort, which is tucked away for a peaceful getaway. The ocean views from my room were a bonus, especially since the beach was just a short walk away. While the dining options were decent, they didn't quite match up to my expectations for a high-end resort. The facilities were great, particularly the pools, but there were some maintenance issues that need attention. Overall, it was a pleasant experience, though there's room for improvement.
Rooms
7.0
The rooms were spacious and had beautiful sea views, but I noticed a bit of dampness, which was uncomfortable at times.
Service
6.0
The service was friendly and attentive, though the staff could improve their English skills.
Location
7.0
The resort is quite secluded, making it great for relaxation, but it’s not close to town, so you'll need a taxi for outings.
Dining
6.0
While the breakfast had a variety of options, it felt a bit underwhelming compared to other resorts I’ve visited.
Facilities
8.0
The pool area is well-maintained and suitable for families, offering lots of fun alternatives for kids, but some facilities need repairs.
Lovely sea views
Damp smell in rooms
John
United States,
November
2024
7.2/10
I had a wonderful time at the Sheraton Haikou Resort. The ambiance is perfect for a quiet getaway, and the beautiful ocean views really enhance the experience. My room was spacious, although some areas showed minor wear and tear. On the downside, the service needs attention as not all staff members communicated well in English. Overall, it was a relaxing stay, especially with the pools and spa facilities, but there's room for improvement in service quality.
Rooms
8.0
The room I stayed in was quite spacious with a large bathroom featuring both a tub and a separate shower. However, there were some signs of wear, like the bathroom door that didn't close properly.
Service
6.0
While the staff was generally friendly, their English skills were limited, making communication challenging at times. I found the front desk a bit overwhelmed during busy periods.
Location
7.0
The resort is situated a bit away from downtown, requiring a taxi to access nearby attractions, but it provides a peaceful and scenic retreat.
Dining
7.0
The breakfast offered a good variety, but it wasn't particularly outstanding. I struggled to find coffee, and while the juices were fresh, I expected more from this aspect.
Facilities
8.0
The hotel features several well-maintained pools and a great spa area. However, one of the pools was closed during my stay, which was slightly disappointing.
Spacious rooms
Limited English communication
David
United States,
November
2024
7.4/10
I had a wonderful stay at the Sheraton Haikou Resort, with splendid amenities and a tranquil atmosphere. The rooms were spacious but showed some wear due to humidity. The service could use improvement; not all staff were fluent in English. The dining options were diverse but somewhat basic, while the pools and hot springs were a highlight. Overall, a lovely place to relax, though a few tweaks could elevate the experience further.
Rooms
7.0
The room was spacious and clean, but the humidity caused some issues with the wooden panels, making it hard to close the bathroom door.
Service
6.0
The service was friendly, but the staff's language barrier made communication tricky at times.
Location
8.0
The resort is nicely located near the beach, but it's fairly distant from downtown Haikou.
Dining
7.0
Breakfast had a decent variety, but nothing out of the ordinary; it was just satisfactory.
Facilities
9.0
The facilities included well-maintained pools and access to natural hot springs, which were enjoyable.
Vignette Collection Dinso Resort & Villas Ko Chang By Ihg
Bizerta Resort Congres & Spa
Bungalows Las Almenas
Bungalows Imperial Park Unitursa
Caribbean Shores Waterfront Resort
Imperial Phukaew Hill Resort
Diamant Spa Resort
Sunrise Resort Hotel
Baan Kantiang See Villas - Sha Extra Plus
Bay Beach Resort Jomtien
Comsaed River Kwai Resort
Aquaville Aquiraz Hotel